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Select this type of support if you have a question

  • about sale, licenses
  • about our product features, magento versions compatibility
  • about your orders, payments, invoices or downloads
  • Please refer to our Support Guidelines for additional help.
  • Screenshots are very helpful in showing error messages or other issues.
  • Click here for Customization Requests
  • Please respond to only 1 ticket per extension to reduce unnecessary confusion and delays.


* Magenkit does not keep your passwords on file after technical help or installation but we recommend creating a temporary password for your additional security.


To open a new support request you must:

1. Just log into your "My Account"
2. Go to the section called My ticket
3. Click on New Ticket
4. Select all fields of the form and click on Submit